Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the TruBridgeinc.com and TruBridge, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to TruBridge, Inc. include TruBridgeinc.com, TruBridge, TruMedicare and trubridgeit.com, TruHealthExchange and TruHealthExchange.com. The TruBridge website is an ecommerce site. By using the TruBridge website, you consent to the data practices described in this statement.

Collection of your Personal Information

TruBridge may collect personally identifiable information, such as your name. TruBridge may also collect anonymous demographic information, which is not unique to you, such as your age and Medicare status. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by TruBridge. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TruBridge website.

TruBridge encourages you to review the privacy statements of websites you choose to link to from TruBridge so that you can understand how those websites collect, use and share your information. TruBridge is not responsible for the privacy statements or other content on websites outside of the TruBridge website.

Use of your Personal Information

TruBridge collects and uses your personal information to operate its website(s) and deliver the services you have requested.

TruBridge may also use your personally identifiable information to inform you of other products or services available from TruBridge and its affiliates. TruBridge may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TruBridge does not sell, rent or lease its customer lists to third parties.

TruBridge may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. TruBridge may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TruBridge, and they are required to maintain the confidentiality of your information.

TruBridge may keep track of the websites and pages our users visit within TruBridge, in order to determine what TruBridge services are the most popular. This data is used to deliver customized content and advertising within TruBridge to customers whose behavior indicates that they are interested in a particular subject area.

TruBridge will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TruBridge or the site; (b) protect and defend the rights or property of TruBridge; and, (c) act under exigent circumstances to protect the personal safety of users of TruBridge, or the public.

Any information our users choose to post in online bulletin boards, chat rooms, news groups or other public forums may be displayed publicly.

Use of Cookies

The TruBridge website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TruBridge pages, or register with TruBridge site or services, a cookie helps TruBridge to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TruBridge website, the information you previously provided can be retrieved, so you can easily use the TruBridge features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TruBridge services or websites you visit.

Security of your Personal Information

TruBridge secures your personal information from unauthorized access, use or disclosure.

Children Under Thirteen

TruBridge does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving satisfaction surveys, newsletters, periodic updates, and/or information on additional products and services from us by completing the Opt-Out request process contained within those communications or by mailing your request to:
TruBridge Opt-Out request
219 E. Maple Street Suite 3000
North Canton, Ohio 44720

Changes to this Statement

TruBridge will occasionally update this Statement of Privacy to reflect company and customer feedback. TruBridge encourages you to periodically review this Statement to be informed of how TruBridge is protecting your information.

Contact Information

TruBridge welcomes your questions or comments regarding this Statement of Privacy. If you believe that TruBridge has not adhered to this Statement, please contact TruBridge

Mailing Address:
TruBridge, Inc.
219 E Maple St Suite 3000
North Canton, Ohio 44720

Email Address: customerservice - at - trubridgeinc.com

Telephone number: 330-244-0208


Effective as of October 16, 2012